NHTSA Complaint #11628430 — 2018 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	11628430
Vehicle	2018 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	December 1, 2024
Date Filed	December 2, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

The keyless entry panel on driver's side next to driver's window is poorly put on and is starting to come off and could tear off on freeway and cause a safety risk to others. We took the vehicle into a Ford dealership for repairs on some other trim that had a recall and when we received our vehicle back we heard a whistling noise on drivers side and saw the keyless entry panel trim piece was coming off and when we called back to have them fix they stated they didn't damage it during the other trim work they performed and it isn't part of the recall

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