NHTSA Complaint #11627902 — 2018 HYUNDAI SONATA

Approximately 6-8 weeks ago, I was driving home and my oil light began turning on and off. This had never happened before. It was nighttime and I was only a few miles from home so I continued driving. The next morning, I checked the oil to find that the reservoir was bone dry. There had been no warning light whatsoever prior to this incident. At this point, the vehicle had about 65,000 miles on it. I had to put 2 quarts of oil in before it would even register on the dipstick so I could get it to my mechanic. Upon arriving to his business, he explained that Hyundai is well aware of this ongoing issue of oil consumption but they are doing nothing about it. I had not driven excessive miles without an oil change and faithfully get it changed between 3,000-5,000 miles, which is perfectly acceptable for this vehicle. I have all receipts from these changes. I have begun to maintain a record indicating the oil that I have added over the last 1,700 miles. It has been 2.5 quarts. The morning I brought the car to my mechanic I reached out to the Hyundai dealership and was told I would need to pay for a diagnostic, then two oil consumption tests. I declined and promptly reached out to Hyundai corporate. They told me the same nonsense and then offered to have their consumer division reach out to me. Ultimately, that person told me I would need to do the same thing, so they were entirely useless in facilitating any reasonable resolution. I subsequently found out about the oil consumption problem that thousands of people have reported in various models and years. I joined a few Hyundai oil consumption groups on Facebook and now realize how many people have been impacted by this issue. I still owe $5,600 on the car but feel that the issue will not be handled by Hyundai and don't wish to have ongoing concerns with driving the car and constantly topping it off with oil. As a result, I feel that I am forced to pay off this car and buy something else.