NHTSA Complaint #11627687 — 2018 GMC YUKON XL

The contact owns a 2018 GMC Yukon XL. The contact stated that while her husband was driving 20 MPH in two wheel-drive(2WD), the vehicle started reversing while the transmission was in drive(D). The contact stated that after her husband switched to four-wheel-drive(4WD) and exceeded 40 MPH, the vehicle responded as needed. The vehicle was driven to the grandparent's residence, where it was parked. The check engine warning light was illuminated while the transmission was in park(P). The vehicle was then towed to an independent mechanic, who replaced the torque converter, the transmission, and several other unknown parts. No further information was available. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 102,000.