NHTSA Complaint #11696789 — 2018 GMC YUKON XL

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine (6.2L L87 V8) failed completely. The engine experienced knocking and rattling noises prior to the failure and then stopped functioning altogether while driving. The engine was replaced by Village Auto in Bellmore, and the failed engine is no longer available for inspection, as it was removed and replaced during the repair process. 2. How was your safety or the safety of others put at risk? The engine failure occurred while the vehicle was in motion, creating a dangerous situation where the vehicle suddenly started shaking and could not be driven. This posed a serious safety risk to me, my passengers, and other drivers on the road due to the loss of engine power, steering, and acceleration control in traffic conditions. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The issue was confirmed by an independent service center, Village Auto in Bellmore, which diagnosed the engine as irreparably damaged and requiring a full replacement. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle was not inspected by General Motors, police, or insurance representatives. Insurance would not cover this issue and General Motors failed to take responsibility for a fault in the engine. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No - all happened at once - engine light and complete failure