NHTSA Complaint #11627177 — 2017 JEEP CHEROKEE

For about two years we have been getting a "Service Shifter" display code on the dash, red lights on all the gear indicators by the shift knob, and the service chime sound when the code comes on. At first the issue happened occasionally, and now it is on almost constantly. We have no dashboard visibility when the code is displayed and are concerned that the problem is worsening. We will be bringing it to a local Jeep dealership to run diagnostics, but are dubious of what can be done to actually fix the issue after following many Jeep forums online. So we are raising our concerns here. The FCA Service Bulletin seems to correctly identify the problem: Number: 08-103-18 Group: 08 - Electrical Date: 08/09/2018 Subject: Service Shifter Message We have observed that this is a common problem with Jeep products, especially with 2017 Jeep Cherokees. It should likely result in a recall.