NHTSA Complaint #11626882 — 2013 FORD EDGE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11626882
Vehicle	2013 FORD EDGE
Component	SERVICE BRAKES
Date of Incident	December 1, 2023
Date Filed	November 22, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

Brake going to floor without resistance causing a longer breaking distance with my [XXX] daughter. Problem was intermittent initially, but I was able to confirm. Took to the local dealership that could not reproduce the problem, even though similar models had brake booster recalls referring to the same issues. Problem began to get worse until the car became unusable safely. Local dealership replaced brake booster at the cost of 1200 dollars. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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