NHTSA Complaint #11626673 — 2015 FORD ESCAPE
WHEELS:LUGS/NUTS/BOLTS/STUDS issue reported to NHTSA
Complaint Details
| ODI Number | 11626673 |
| Vehicle | 2015 FORD ESCAPE |
| Component | WHEELS:LUGS/NUTS/BOLTS/STUDS |
| Date of Incident | |
| Date Filed | |
| Mileage | 26,470 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The contact owns a 2015 Ford Escape. The contact stated that the vehicle was taken to the dealer for an oil change. The contact was informed by the dealer that the lug nuts were swollen, making it difficult to remove wheels from the vehicle. The contact was informed that the lug nuts needed to be replaced. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had disconnected the call after multiple attempts to contact the manufacturer. The failure mileage was approximately 26,470.
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