NHTSA Complaint #11476532 — 2015 FORD ESCAPE

The contact owns a 2015 Ford Escape. The contact stated that while attempting to remove the rear passenger’s side wheel, the contact’s son-in-law discovered that the lug nuts were swollen and the supplied lug nut wrench could not be properly fit over the lug nuts. The vehicle was later taken to the local dealer who replaced the lug nuts. No further information was available. The cause of the failure was not determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 61,510.