NHTSA Complaint #11625819 — 2016 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11625819
Vehicle 2016 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

While driving a 2016 Honda Pilot, the vehicle began to lurch, and engine failed by what appears to be rod(s) failing within the engine, penetrating the engine casing leaving a large hole in the casing. The RPMs went fully to the right before the engine seized. The hood smoked significantly, likely due to oil through the hole in engine. Luckily the driver was in the right lane of a 3-lane interstate, and was able to pull over to the shoulder and exited the vehicle on foot as the cabin began to fill with smoke. The Pilot was towed to a Honda dealership that night and repairs were assessed in the morning. The technician took photos and a video of his findings. He noticed oil leaking from the engine block and ran a scope up and he observed and documented a very large hole in the engine casing with metal appearing to fold outward, an indication of impact from inside the engine, likely from a rod failure. The engine was seized and could not be cranked by hand. The repair would require using a used engine block and rebuilding the engine. The cost of the repair was significant and so we sold the Honda Pilot to the Honda acquisition team. The fair market value for this Honda Pilot was noted as $16,916 via KBB.com as run by Honda based on the VIN# and mileage. Due to the damage, the price of the vehicle offered to us was only $2,500 (a $14,416 loss in value). We assumed this was a very rare incident, however the very next week we saw an article that NHTSA was investigating Honda for this exact issue. A recall was issued for model another model year, but the recall did not include the 2016 model year. The particular investigation is NHTSA RQ24013. In our instance, there were no warning lamps and our oil changes were current. There was an ongoing vibration issue we first observed at around 6000 miles that we correlated with specific RPMs and documented. To our frustration, Honda service never was able to find and fix the issue and we lived with this issue until the failure.

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