NHTSA Complaint #11625664 — 2021 CHRYSLER PACIFICA

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11625664
Vehicle 2021 CHRYSLER PACIFICA
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

On June 23, 2024 a NHTSA recall #24V-436 was posted indicating the rear visibility system defaults to the rearview image being visible. To date multiple dealerships and the Chrysler Corporation contacted trying to get this issue remedied. No one seems to have an answer ass to when the update will occur. I contract with a car rental service, TURO, to rent my personal vehicles. Because of this recall TURO will not allow my vehicle to be rented until this issue is resolved. I have to continue making car payments and pay insurance on this vehicle without any income coming in to offset my costs.

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