NHTSA Complaint #11625605 — 2016 HYUNDAI TUCSON

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11625605
Vehicle 2016 HYUNDAI TUCSON
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Three weeks ago my dash board lit up like an orange Christmas Tree, with "ABS failure" warnings. I found the Hyundai recall notice in our car file. It said that when the dash warnings appeared, the danger of an engine fire was imminent and that should contact the Dealer that I bought the car from (Hyundai Motors- Naples, Florida-USA). I did so. personally. An appt. was scheduled. This morning (Fri. 11/15/24)upon arrival, a pleasant young woman informed me that Hyundai sent out lots of notices like this, but they didn't apply to my vehicle. I showed her the recall notice with my car's Vin number printed on it. She went back to her boss who told her "We fixed that for him three years ago," Now, I am not certain of anything, but I NEVER brought the car in for an ABS system fix three years ago. I didn't know that I even had an "ABS" system until three weeks back, when the dash board lit up. Politely, I asked the young woman to bring my car back out, as we were done. She offered to make another appointment to "look" at the dash indicators." I said" No, we are done." So, now what do I do? Is the car safe to drive or not? I own and operate an older Hyundai Santa Fe as well. I would be appreciative of your advice. Thank you in advance for your cooperation. The Tucson is a good car. I just don't want it to blow up on me. [XXX] , Florida-USA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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