NHTSA Complaint #11625548 — 2018 HYUNDAI SONATA

The contact owns a 2018 Hyundai Sonata. The contact stated that while driving at 55 MPH, the vehicle suddenly lost motive power and was unable to accelerate above 60 MPH. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the knock sensor. The vehicle was repaired, but the failure reoccurred. The contact stated that later while driving at an undisclosed speed, the vehicle inadvertently lost all motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed back to the dealer, who diagnosed a failure with the connecting rod bearings. The contact was informed that metal was observed within the engine and that the engine would need to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V727000 (Engine), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 67,000.