NHTSA Complaint #11624635 — 2016 HONDA PILOT

I began having intermittent issues with my electric start button. I called Honda of mentor where I purchased the car. They told me I'd need to bring it in for diagnostic. Initially since they claimed this wasn't something they had heard of as an issue and since it was only an Intermittent issue I didn't take it in. The issue got worse until 1 day at work my car didn't want to start. I again called Honda of menor and explained the issue and asked if they had heard of anyone else having the same problem and was told no and all I could do was bring it in for diagnostic. So I scheduled the appointment and once off the phone I got on Google and found a service bulletin for my exact issue so I was obviously upset and felt lied to. I took the bulletin to the appointment but was told that since my car was like 2000 miles over they wouldn't cover the issue.. but I had called about it 4-5 months prior and I was never notified the bulletin was issued. They ended up charging me to fix the issue or they were going to charge me a diagnostic fee. I feel robbed and now I am reading about the engine recall and many who are supposedly not a part of the recall but having the exact problem. I certainly hope I don't encounter issues with my engine. Honda is apparently not as trustworthy as they once were and they don't care.