NHTSA Complaint #11623995 — 2018 DODGE JOURNEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11623995
Vehicle	2018 DODGE JOURNEY
Component	ELECTRICAL SYSTEM
Date of Incident	October 30, 2024
Date Filed	November 7, 2024
Mileage	86,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

The contact owns a 2018 Dodge Journey. The contact stated while driving 45 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed failures with the transmission, catalytic converter, and motor mounts. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V524000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 86,000.

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