NHTSA Complaint #11687707 — 2018 DODGE JOURNEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11687707
Vehicle	2018 DODGE JOURNEY
Component	ELECTRICAL SYSTEM
Date of Incident	July 20, 2024
Date Filed	September 16, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

***Radio system not working properly no longer connecting properly to phone, sounds muffled to the receiver on the other end of call, audio connect is not allowing me to be heard and I got a brand new updated phone! Thinking that was the issue. It wasn’t the phone, there was a precious recall regarding system updates issues, that I saw on here, but I was never notified about it!! *Audio hands free won’t map my iphone, to the car Bluetooth system will not connect at times, ****instrument panel lights are not showing, Radio goes off while driving often, not working properly, *****BACK UP CAMERA NOT WORKING PROPERLY: *Back up camera not working properly, noticed blurry, not able to see properly at night. ****Back up parking assist lines are not as bright and clear when backing up, image is no longer vivid! *Difficulty seeing behind you at night when Backing up, looks like snow on a tv screen ! ***off road system comes on by its self and stays on at times, car is serviced regularly!

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