NHTSA Complaint #11623751 — 2023 JEEP WRANGLER

The contact owns a 2023 Jeep Wrangler. The contact stated that while driving 60 MPH on an interstate with her son occupying the front passenger's side seat, the vehicle shuddered violently. Additionally, the steering wheel became uncontrollable. The contact stopped in the right-hand lane and turned on the hazard lights. The contact was able to continue driving, but the failure recurred while driving. The contact stated that the front end of the vehicle started shuddering violently while driving 60 MPH. Upon researching the failure, the contact's husband became aware that the vehicle had experienced the Death Wobble. The contact stated that while traveling over a bridge and driving 50 MPH over a road seam, the failure recurred. The driver came to a complete stop. The contact stated that the failure recurred while her husband was driving the vehicle, causing the contact's husband to decelerate to 10 MPH. The vehicle was taken to the local dealer, where it was diagnosed that the steering damper needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 29,000.