NHTSA Complaint #11623708 — 2018 RAM 3500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11623708
Vehicle	2018 RAM 3500
Component	SERVICE BRAKES
Date of Incident	October 30, 2024
Date Filed	November 5, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

ABS and Electric Brake failure. Second time this has been fixed. Once at roughly 30,000 miles and now again at 48,000 miles. Paperwork from dealer on both failures is “Internal Pump Failure EL001, Replace HCU. Replace old part SKU with new version…68143491AB” I entered a similar claim with you on this the first time it failed. It seems Chrysler Dodge Ram knows there is an issue based on them using an updated part this time vs last time. Also lots of internet chat forums talking about this issue. Since this is ABS / electric brakes I would think it would be a relatively serious safety concern on their part and with NHTSA. Why is there no recall on this yet? Aside from the obvious of preventing potential fatalities the cost of these pump failures is over $1,000 each time it happens. Thanks in advance for your help

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Recent Complaints for the 2018 RAM 3500

#11719057 — SERVICE BRAKES, HYDRAULIC — February 19, 2026 — The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning ligh...

#11718468 — ELECTRICAL SYSTEM — February 17, 2026 — While towing 10,000 lb trailer vehicle displayed indicators that traction control and ABS were failing. I've taken v...

#11717505 — SERVICE BRAKES, HYDRAULIC — February 12, 2026 — The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brak...

#11717068 — SERVICE BRAKES, HYDRAULIC — February 10, 2026 — The contact called on behalf of the owner of the 2018 Ram 3500. The owner received notification of NHTSA Campaign Num...

#11716847 — SERVICE BRAKES, HYDRAULIC — February 9, 2026 — The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning ligh...