NHTSA Complaint #11623282 — 2018 FORD EDGE STEERING

Complaint Details

ODI Number	11623282
Vehicle	2018 FORD EDGE
Component	STEERING
Date of Incident	November 2, 2024
Date Filed	November 2, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The adaptive steering fault light came on. My steering wheel is slightly turned to the right. I took it into the dealership for service and troubleshooting for this issue. As far as I can tell, there is not a recall for this issue, however I am reading about numerous incidents where this is happening in particular with the Ford Edge. The part is back ordered and the repair quote is $4,090, which is outrageous. In the interim, I was advised not to drive the vehicle because it could completely fail. I am completely disappointed in Ford. I bought my 2018 Ford Edge used and I love the car, but a $4k repair for a 6 year old car with about 55k miles is outrageous. Ford should issue a recall for this problem.

Related Complaints for the 2018 FORD EDGE

Other STEERING Complaints

#11668475 — June 22, 2025 — We had stopped to get a soda and when we came back out and started the vehicle the steering wheel turned 90 degrees s...

#11606709 — August 6, 2024 — The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the steering wheel turne...

#11595546 — June 20, 2024 — The contact owns a 2018 Ford Edge. The contact stated while reversing out of the driveway at approximately 2 MPH, the...

#11580785 — April 2, 2024 — Adaptive steering fault and steering wheel is off center when driving. Ford dealer can’t figure out problem. A seri...

#11490175 — October 20, 2022 — About a week and a half ago, we started getting an error message that the Adaptive steering fault requires service. W...

Recent Complaints for the 2018 FORD EDGE

#11718706 — ELECTRICAL SYSTEM — February 18, 2026 — Rear view camera defective cannot see we're going into reverse

#11718725 — VISIBILITY:SUN/MOON ROOF ASSEMBLY — February 18, 2026 — The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the panoramic sunro...

#11717333 — BACK OVER PREVENTION — February 11, 2026 — The contact owns a 2018 Ford Edge. While the vehicle was shifted into reverse(R), the rearview camera displayed a bla...

#11716696 — BACK OVER PREVENTION — February 9, 2026 — The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER P...

#11716536 — ENGINE — February 8, 2026 — I own a 2018 Ford Edge SEL 2.0L EcoBoost (VIN: [XXX] ). On August 24, 2021, with approximately 72,062 miles, the vehi...