NHTSA Complaint #11490175 — 2018 FORD EDGE STEERING

Complaint Details

ODI Number	11490175
Vehicle	2018 FORD EDGE
Component	STEERING
Date of Incident	October 10, 2022
Date Filed	October 20, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

About a week and a half ago, we started getting an error message that the Adaptive steering fault requires service. We contacted our local Ford dealer who says it could be an electrical issue. But can't see us until Nov 1st. Additionally ,when driving straight, the steering wheels ( Ford logo) is turned to the left. It is worrisome but the dealer says it's safe to drive. I don't think so. In doing our research,we've found that this seems to be an issue. I shouldn't have to pay for theses repairs whether through my pocket or through my extended warranty. Which will be out of pocket either way, because I pay for this through my car note and would have a deductible.

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