NHTSA Complaint #11606709 — 2018 FORD EDGE STEERING

Complaint Details

ODI Number	11606709
Vehicle	2018 FORD EDGE
Component	STEERING
Date of Incident	August 6, 2022
Date Filed	August 6, 2024
Mileage	118,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the steering wheel turned 45 and 90 degrees while the vehicle was going straight. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the steering wheel and module needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and informed the contact that there was no warranty coverage for the repair but provided no assistance. The failure mileage was approximately 118,000.

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