NHTSA Complaint #11622660 — 2011 HYUNDAI SONATA

The contact owns a 2011 Hyundai Sonata. The contact stated while driving at an undisclosed speed, there was a loud knocking sound coming from the engine with the check engine warning light illuminated. The contact stated that the vehicle lost motive power. The vehicle was restarted; however, the failure recurred. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 15V568000 (ENGINE) because the maintenance records were not provided and the dealer deemed that the vehicle was poorly maintained. The approximate failure mileage was 280,000.