NHTSA Complaint #11622051 — 2019 HONDA ODYSSEY

My family and I had just gotten on the parkway and the car wouldn't downshift. I noticed the "Drive" light kept blinking and then the dashboard lit up with so many different warning messages. "Emmissions system problem" was the message that stayed on. All of a sudden the car started shifting on its own into neutral, while we were on the parkway. Thank goodness there was an exit approaching and we were able to get off before we were injured in an accident. I have been having battery issues ever since I got this car. Even when it was brand new, sometimes it just wouldn't start. If I wait a little bit, eventually it starts, but I have already had to replace a battery at 30,000 miles because of this. It has been happening again, but when I bring it to Honda and my mechanic, the battery is normal. After doing research, it appears there was a recall on the 2019 Honda Odyssey with an issue relating to the battery connection that causes that transmission to reboot while driving and shift on its own. Honda claims my car was not part of this recall, but this is exactly what happened to me, and I have a 2019 Odyssey. They have had my car for three weeks now and can't find answers to fix the problem. When I first brought the car in, they said the technician was finding "A LOT of stuff." Fast forward two weeks, and they called to say it's not happening anymore so they are ruling it an "intermittent issue" and to come get the car (not fixed). I told them I do not feel safe with my children in that car. I need answers. I contacted Honda Corporate who said that Honda told them the transmission fluid was the reason, and to start with that and see if it happens again. I asked them about that recall and they said "well your car doesn't come up with it." Is it just a coincidence that the same thing has been happening to my car? I asked if they were able to find out why the car doesn't start "intermittently" and they said, "no, it hasn't happened while here."