NHTSA Complaint #11620563 — 2013 CHRYSLER 200 SEATS

Complaint Details

ODI Number	11620563
Vehicle	2013 CHRYSLER 200
Component	SEATS
Date of Incident	October 18, 2024
Date Filed	October 18, 2024
Mileage	46,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2013 Chrysler 200. The contact stated that while the vehicle was parked and turned off the contact heard a loud explosion coming from the vehicle. The contact noticed that the front passenger's side headrest had exploded and separated with no warning light illuminated. No injuries were sustained. The vehicle was taken to the dealer, where it was diagnosed that the Occupant Restraint Control failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

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