NHTSA Complaint #11684383 — 2013 CHRYSLER 200 SEATS

Complaint Details

ODI Number	11684383
Vehicle	2013 CHRYSLER 200
Component	SEATS
Date of Incident	August 15, 2025
Date Filed	September 2, 2025
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

The contact owns a 2013 Chrysler 200. The contact stated that while driving 35 MPH, the front driver's side headrest deployed, and there was no impact to the vehicle. The contact stated that the headrest struck the back of her head, but there was no injury sustained. The vehicle was taken to an independent mechanic, where the contact was informed that the headrest needed to be replaced. The contact related the failure to NHTSA Campaign Number: 17V640000 (Seats, Air Bags); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.

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