NHTSA Complaint #11619444 — 2017 HYUNDAI ELANTRA

The child lock is on the back left door and I can't get the door open from the inside or from the outside of my car it's been this way for two years first the dealer said they would fix it for free because it was a recall on it but they had to order the part then he never called back then a year later they said the part came in but they wanted to charge me alot of money to get my door with the child lock on it fixed. I told them last time they said it would be free of charge, then that's when they changed it and said it was no recall on the door so I'm still stuck years later without my kids and I being able to use the left back door on my car