NHTSA Complaint #11708521 — 2017 HYUNDAI ELANTRA

Year/Make/Model: 2017 Hyundai Elantra ________________________________________ Component or System Involved Exterior paint and primer adhesion on multiple body panels. Affected areas are available for inspection upon request. Description of the Problem This vehicle has experienced progressive paint peeling and delamination over approximately five years. The issue was first reported to Hyundai at approximately 60,000 miles, when peeling was limited. Since that time, large sections of paint have peeled from the hood, roof, and other exterior panels, exposing bare metal. Hyundai reviewed the condition and declined assistance. Hyundai has acknowledged similar paint and primer adhesion failures on certain vehicles through Warranty Extension Z05 and related Technical Service Bulletins. My vehicle, while not included due to paint color, exhibits the same type of paint failure. Safety Risk Paint delamination presents potential safety concerns, including glare from exposed surfaces, driver distraction, and the possibility of paint material detaching from the vehicle while in motion. Confirmation or Reproduction of the Problem The condition has been visually confirmed by the vehicle owner and reviewed by Hyundai. Inspections by Others The vehicle’s paint condition has been inspected by Hyundai representatives. Warning Lamps or Symptoms No warning lamps or messages are associated with this condition. The issue developed progressively over time. ________________________________________ Request for Review I am requesting that NHTSA review whether paint delamination and primer adhesion defects acknowledged by Hyundai may extend beyond the currently covered paint colors and affect additional vehicles of the same make and model. Reference: Hyundai Warranty Extension Z05 and related Technical Service Bulletins documenting paint adhesion failures. Thank you for your time and consideration