NHTSA Complaint #11717588 — 2017 HYUNDAI ELANTRA

After no previous issues, car stalled out multiple times on short drive to work. No warning lights and no subsequent diagnostic codes were reported. Upon final restart, engine started knocking severely. Upon investigation, the oil stick showed no oil in the pan. Vehicle was towed to trusted, licensed mechanic for evaluation where we were informed about the potential of a failure due to rapid oil consumption. The mechanic confirmed the engine failure to to oil loss. Vehicle had received regular, documented maintenance and fluids were checked periodically between cycles. There was no low-fluid indicator prior to the mechanical failure. Dealership-level conversations confirmed the rapid oil consumption issue for the 2017 Elantra is common, but because the vehicle VIN was not listed as part of a prior recall no assistance could be provided to repair the engine. The dealer provided a full cost quote of $9,000 to replace the engine block with a remanufactured unit.