NHTSA Complaint #11711291 — 2017 HYUNDAI ELANTRA

to whoever it is that can help, I am reaching out to submit a formal complaint regarding my 2017 Hyundai Elantra due to ongoing mechanical and structural issues that began very shortly after I purchased the vehicle, which have progressively worsened. I made the purchase in January 2024 for approximately $13,000 with 60,000 miles. The vehicle now currently has approximately 108,000 miles. Since purchasing the car, I have experienced consistent time consuming and serious issues that I believe indicate defects in manufacturing or design. First, the thermostat had failed during the first winter season I owned the Elantra, despite replacement the vehicle’s heating system still does not function properly. I’m not a fan of the cold. Also, the engine burns oil at an extreme rate. I am required to add oil literally every 2–3 days to prevent the engine from running dry, which presents a serious risk of engine failure and potential safety hazards while driving. And is also costly as oil is not cheap. In addition, the vehicle’s headlights developed spiderweb pattern cracking and shattered from the inside after approximately nine months of use, without any external damage. The paint has chipped across the vehicle, including in door jambs and other protected areas, suggesting poor paint quality. And recently, the lower engine underbody cover has completely broken down and disintegrated over time due to clips constantly falling out. Given the age of the vehicle and the normal use, the amount and severity of these issues are unacceptable. These defects have caused significant financial burden and raise serious concerns on vehicle safety and manufacturing quality. I am requesting that this complaint be reviewed for potential defects or recalls. I would also like Hyundai to be held accountable, either through compensation for the repairs required or replacement. Thank you for your time and attention to this matter. Sincerely, Owner of the 2017 Hyundai Elantra