NHTSA Complaint #11618821 — 2012 HYUNDAI SONATA

My daughter had her car towed to the Hyundai dealership because of engine failure. Upon inspection we learned that there was a recall on the engine. We had to wait a few weeks so that the dealership could get approval and authorization to replace the engine. Finally after 3 or so weeks we got a courtesy car to drive. After about 4 weeks our car was finally ready to pick up so we took the courtesy car back and picked up our car. After about 4 months or so maybe my daughter went to her friends house one afternoon and her and her friend left in the friends car. They had been gone maybe 10 minutes or so and her friends neighbor called her friend and said that her car was on fire and they had already called the fire department but the car was engulfed in flames and before the fire department could get to it the whole car burnt to the ground. Nothing left but the shell of the car. The fire marshal said that the source of the fire was under the hood. Thats where the fire ignited he said. Luckily no one was injured or hurt. But this is after I had the recall motor put in. It was super scary and very upsetting because no one seems like they want to help us either.