NHTSA Complaint #11618245 — 2018 VOLKSWAGEN ATLAS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11618245
Vehicle	2018 VOLKSWAGEN ATLAS
Component	ENGINE
Date of Incident	October 5, 2024
Date Filed	October 5, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Bought this vehicle new from dealer. Have had all maintenance done at the suggested intervals by VW. Have had ongoing issues with “check coolant” alerts. Coolant has been low on multiple occasions but dealer assures there is no leak. I’m am now out of warranty and car has lost coolant again, well below the minimum level required. Please help with ongoing issues that now dealer will not cover. Being inspected now for water pump failure, radiator core, etc. I feel as though this coolant level problem is being hidden and pushed along until customers are out of warranty. Please help.

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