NHTSA Complaint #11617350 — 2018 HYUNDAI SONATA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11617350 |
| Vehicle | 2018 HYUNDAI SONATA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OR |
Consumer Description
While driving on the freeway the car would not accelerate over 45 mph and then began to lose acceleration all together. The oil and engine lights came on and we were able to pull to the shoulder. Turned the engine off and then was unable to restart. Losing power on the freeway would be considered a safety risk. The car was towed to the mechanic who checked the oil and found it was three quarts low, however, two months prior the oil had been changed along with the oilpan being replaced as it was cracked. It was then towed to the dealership and after three months of diagnostics and inspections I was told the engine needed to be replaced. The Hyundai dealership is unwilling to share any communications between them and Hyundai USA. In 2019 the ECM was updated per recall 953. The car is available for inspection at your convenience. I think it's important to note that this is a six-year-old vehicle with under 55,000 miles.
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