NHTSA Complaint #11617143 — 2017 DODGE DURANGO

SEATS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11617143
Vehicle	2017 DODGE DURANGO
Component	SEATS
Date of Incident	September 29, 2024
Date Filed	September 29, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

While parked, the front passenger headrest split apart. The active headrest appears to have broken or deployed. The vehicle was in park. No collision. Drive seat did not deploy. Reset of headrest doesn’t not seem possible. latches appear broke. No noise when this occurred. Back seat passenger witnessed the headrest randomly split open

Related Complaints for the 2017 DODGE DURANGO

Other SEATS Complaints

#11699572 — November 15, 2025 — I had just parked my vehicle in my drive and turned it off. I opened my door then sat back in my seat to stretch my b...

#11691461 — October 5, 2025 — While driving, the Active Headrest Restraint deployed on the passenger side WITHOUT accident. It appears the plastic ...

#11634587 — January 7, 2025 — The driver’s side headrest deployed while I was driving. There was no warning and no impact. The headrest pushed my h...

#11621326 — October 22, 2024 — Started the vehicle, my wife was in the passenger seat. The headrest exploded apart and hit her in the back of the he...

#11590800 — May 26, 2024 — On [XXX] 2024 my wife, son, and I were sitting at a stop light on [XXX] at approximately 16:40 hours when we heard a...

Recent Complaints for the 2017 DODGE DURANGO

#11716366 — ELECTRICAL SYSTEM — February 7, 2026 — Push start vehicle stalls 3 to 5 times. While driving the dash board flickers on and off. Navigation system screen bl...

#11716366 — ENGINE — February 7, 2026 — Push start vehicle stalls 3 to 5 times. While driving the dash board flickers on and off. Navigation system screen bl...

#11716366 — FUEL/PROPULSION SYSTEM — February 7, 2026 — Push start vehicle stalls 3 to 5 times. While driving the dash board flickers on and off. Navigation system screen bl...

#11714838 — ELECTRICAL SYSTEM — February 1, 2026 — We have researched and noticed there was an open recall in the past with the PCM. We are now experiencing issues such...

#11714838 — ENGINE — February 1, 2026 — We have researched and noticed there was an open recall in the past with the PCM. We are now experiencing issues such...