NHTSA Complaint #11699572 — 2017 DODGE DURANGO

UNKNOWN OR OTHER issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	11699572
Vehicle	2017 DODGE DURANGO
Component	UNKNOWN OR OTHER
Date of Incident	November 6, 2025
Date Filed	November 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I had just parked my vehicle in my drive and turned it off. I opened my door then sat back in my seat to stretch my back, sitting straight up with my head against the headrest, before getting out. As soon as I leaned my head against the headrest it, for lack of better terms, exploded into the back of my head. It hit me with such force I was not sure what had happened as there was nobody around me that could’ve cause it. Sure enough there was no accident to cause it. I have had a headache and back pain for a week due to it.

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