NHTSA Complaint #11617071 — 2015 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11617071
Vehicle 2015 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PR

Consumer Description

Engine turned off running. Car was at Hyundai Dealer, Puerto Rico for 5 months. The car belongs to campaign lots 21-01-066H and 19-01-006H-2, which establishes alternative transportation service, or rental car coverage, the transportation service was denied. In addition, Hyundai PR did not provide me with a warranty period for the new or remanufactured engine, fuel pump and starter. A complaint was filed with DACO (government agency) and it was found in favor of the defendants Hyundai de PR and Sojitz (Cataño, PR) since they did not issue documentation reporting that it was covered under the campaign, they argue that it was as a courtesy (good will) which they also did not present evidence of. After repaired (200 miles) the car presented low voltage, code P0234-P0236 overboost condition, the unit was verified presenting broken cables from one tail of the map sensor. I incurred transportation and crane expenses, and the repair of the cables, and the replacement of the map sensor.

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