NHTSA Complaint #11616317 — 2021 RAM 1500

Both of the front driver and passenger side flip down sun visors have broken within one week of each other. Each visor is attached to the ceiling of the cab by a metal arm with a plastic retaining clip. That plastic clip has broken on both visors within one week of each other and my truck only gets very light use. Since the retaining clip is broken both visors fall out of the ceiling and hang in the view of the driver and block the line of sight, which means the driver can not see directly in front forward. I have spoken to the local Dage Ram dealership who sold me the truck as well as the main national Ram customer service and both say the repair is outside of warranty even though its a safety issue and a clear defect so they will not fix the issues without me paying form $550 plus labor for each visor.