NHTSA Complaint #11700963 — 2021 RAM 1500

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11700963
Vehicle	2021 RAM 1500
Component	VISIBILITY/WIPER
Date of Incident	November 16, 2025
Date Filed	November 22, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

My driver sun visor support broke when I tried to pull down the sun visor. It is supported by a plastic piece. If it wasn’t supported on the left side it could have fell down completely blocking my visibility of the road. I looked up this issue online and there are many other videos with the same issue with these trucks. This issue is so persistent that some third party companies have already come out with plastic support pieces to screw in to fix this. I took the truck to the dealer but they said they won’t fix it since my truck is out of warranty. There was no warnings, messages, or symptoms of the problem prior to the failure.

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