NHTSA Complaint #11652762 — 2021 RAM 1500

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11652762
Vehicle 2021 RAM 1500
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

The rear window (backlite) has a known manufacturing defect that allows water intrusion, potentially damaging the RF hub and creating conditions conducive to mold growth (see TSB 23-098-23). My vehicle has been affected by this defect, yet FCA has only extended the warranty to select vehicles, excluding others of the same year, make, and model that are clearly impacted by the same issue. This defect has led to saturated floor boards/carpet under the rear seats and has lead to the growth of mold.

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