NHTSA Complaint #11615825 — 2015 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11615825
Vehicle 2015 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I took the car for 4 recalls it had 2 of which were physical and the other two were software according to them. Took the car back to drop someone off, turned it off and then on; it began losing and breaking on its own at slow rpm’s slamming on the breaks. a minute later after having turned the corner I turned on my hazards and it had continued to randomly happen to the car. It is not consistent it is completely random and I have had a mechanic only inspect it while it happened once because I’ve only been able to have it happen while being inspected out of luck . I’ve gotten several error codes to the car since from p04 misfires. Evap leaks etc. the car was in pitch perfect condition and after that day it has since stopped working properly . I have photos of the mechanics that day even leaving food in the back of my car as if they just relaxed and didn’t do their job as professional as it could’ve have been . They denied anything is wrong with the car and have offered me discounted inspections after claiming nothing was wrong they gave me one free inspection and I haven’t gone back . My engine or censors are messed up. It puts my health and others at safety because it slams on the breaks unknowingly and randomly at low RPMs. The manufacturer has inspected my car and claimed it was okay although they unprofessionally left food and ate breakfast and left trash in the back. (With photo proof) . Last there was NO issues whatsoever with my car until that day. Never had a misfire . Never had a engine light . Never had a popped tire . It all began they DAY I got my car back not even an hour later. I could not return that day because it was near closing time of the dealership and the day after I went they denied it has been tampered. This happened around the beginning of July 1-8th 2023.

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