NHTSA Complaint #11615580 — 2020 HONDA ODYSSEY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11615580
Vehicle	2020 HONDA ODYSSEY
Component	STRUCTURE:BODY
Date of Incident	September 13, 2024
Date Filed	September 20, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Sliding door stopped operating as a result of "badly torn inner bushings" which required the door motor and control arm to be replaced. This occurred just from normal use of the vehicle. At certain points, the opposite door also began to exhibit the same symptoms as the other. Furthermore, this problem did not just happen overnight, these components should be made part of a normal inspection just like the cabin air filter. Why is that inspected but the bushings of a sliding door are not? Could it be so the manufacturer or service department is hoping for these components to break so that it can gain business and work?

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