NHTSA Complaint #11678487 — 2020 HONDA ODYSSEY

STRUCTURE:BODY issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	11678487
Vehicle	2020 HONDA ODYSSEY
Component	STRUCTURE:BODY
Date of Incident	May 5, 2025
Date Filed	August 5, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

The rear hatch will randomly close after it is opened. The hatch will not stop closing if someone is standing under it. Several times now it has closed while someone is getting something out of the back and you can not make it stop without quickly getting out of the way and pressing the button. Both, myself and my wife have been hit pretty hard on the head by the hatch closing on us. This is a HUGE safety concern as I have children that could easily be harmed by the sheer power of this hatch. I have had the issue inspected by an independent shop and was informed that it would need both new power struts at a cost of over $1,200! The van is only 5 years old with 75,000 miles! There are no warning lights, messages or problems prior to the failure.

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