NHTSA Complaint #11711292 — 2020 HONDA ODYSSEY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11711292
Vehicle 2020 HONDA ODYSSEY
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

All of my ADAS systems were disabled due to a water leak. The repair required the dealership to hire a "leak doctor" and then replace a module in the rear tailgate. My vehicle showed an alert on the dash that each of the ADAS features were disabled, auto high beams were disabled, and I could not turn the vehicle off by pushing the start/stop button once, I had to use a procedure that forced the vehicle to shut down. My interior dash lights flickered, I'm not sure if the headlights worked. As the interior dried out, the flickering occurred less frequently. I was able to drive the vehicle to a Honda dealer for repairs.

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