NHTSA Complaint #11614111 — 2018 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11614111
Vehicle	2018 FORD EDGE
Component	ENGINE
Date of Incident	July 11, 2024
Date Filed	September 11, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

Check engine light on 7/11- Code diagnosed as engine cylinder misfire. Warning indicator 9/9- High coolant temperature. Inspection- low coolant level- added coolant. Possibility of engine overheating and catching fire. Few hours later 9/9- low coolant level again with no visible leaks and white smoke emitting from exhaust- brought vehicle to service station- diagnosed with faulty head gasket leaking coolant into cylinder. Ford service bulletin shows known problem with engine block design and recommendation to replace. Brought vehicle to Ford dealer for their diagnostics.

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