NHTSA Complaint #11613221 — 2013 FORD EDGE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11613221
Vehicle 2013 FORD EDGE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The brake booster has failed. When I depress the brake pedal it pushes almost to the floor before any braking occurs. The car is still able to brake, but this slight delay can pose a risk to safety if the car needs to be slowed quickly. The problem occurs constantly during driving. I have brought the care to the dealership to see if it was covered under the 13N02 customer satisfaction program, but they said my VIN indicated it was not. This problem is described exactly the same in the 13N02 recall and I believe my vehicle should be covered. There have been no warning lamps or signals for this issue.

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