NHTSA Complaint #11611687 — 2018 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11611687
Vehicle 2018 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

My 2018 Ford Edge SEL AWD 2.0L Ecoboost just had a Long Block replacement due to a “Coolant Intrusion” into the engine. Got the vehicle back from the Ford dealership today. I had this car factory-built for myself in 2018, and I only have 28,000 miles on it! And GET THIS... the super-duper six-year extended Warranty I paid over $5,000 for when I bought the Edge expired just 5 WEEKS BEFORE THIS PROBLEM WAS DIAGNOSED. Talk about unfortunate timing! I have been reading on the internet about many, many people who are having the same problem with Ecoboost engines, due to a manufacturing defect that Ford has admitted to for certain makes/models/years with Ecoboost engines… and that the vehicles have caught on fire in some instances. Mind you, I have only taken my Edge to Ford dealerships. Like clockwork, I am VERY proactive about my car check-ups... and then some. I took it to the Ford dealership the day my "check engine" light came on (no other indications before that). I had my 1996 Ford Mustang convertible for 22 years before changing to this Edge, and that car still looked like new. I baby my cars. The day they told me what the problem was and that the Estimate was a $7,800 Long Block repair due to "Coolant Intrusion into the Engine", I looked it up on the internet and saw my same problem EVERYWHERE! This should have been a Recall. Is Ford waiting for people to die before they would do a Recall?

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