NHTSA Complaint #11611460 — 2018 FORD EDGE

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and the engine overheated. The contact pulled over and restarted the vehicle but the failure persisted. Upon inspection, the contact discovered that the coolant level was low. The contact stated that he replaced the spark plugs and and ignition coil; however, the failure recurred. The vehicle was taken to an independent mechanic, who diagnosed that there was coolant intrusion into cylinder #3, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 95,000.