NHTSA Complaint #11611054 — 2017 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11611054
Vehicle 2017 JEEP CHEROKEE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

"Service Shifter" appeared on the dash and the lights "P", "R", "N", "D", and the one between "-" and "+" were all lit up, as if the electronics did not know which gear the car was in. Car would then not go above 50 mph while on the interstate and shifting was slow and jerky. When you're unable to control elements of your driving, you are unable to ensure a safe experience. This shifter issue is directly correlated. The problem is widespread in online forums and seems to be predictable with this model and line of cars. The car is available for inspection upon request. It's common for this to be an issue with cars less than 50000 miles which is a clear sign that this is a manufacturer's fault that needs to be corrected.

Related Complaints for the 2017 JEEP CHEROKEE

Other ELECTRICAL SYSTEM Complaints

#11697849 Parking brake on the jeep automatically engaged while driving. Had vehicle towed to dealership where a new parking b...
#11688093 A SERVICE SHIFTER message appeared out of nowhere, and now all the lights turn on regardless of which gear I'm in. Af...
#11685319 Service Shifter is displayed every now and then.
#11682836 Service Shifter warning light comes on when driving. When put in park and key is turned off will reset but periodical...
#11679560 Constantly Randomly Getting (Service Shifter) Notification and all the lights on the shifter light up on the shifter...

Recent Complaints for the 2017 JEEP CHEROKEE

#11718527 POWER TRAIN The contact owns a 2017 Jeep Cherokee. The contact stated that after stopping at a stop sign, the vehicle failed to a...
#11718315 POWER TRAIN I have had several different warning lights come on. 1. 4WD System Unavailable Service Required 2. 4WD Overheated Te...
#11718208 UNKNOWN OR OTHER To Whom It May Concern, I am filing a safety complaint regarding my 2017 Jeep that is currently under recall for the...
#11718315 UNKNOWN OR OTHER I have had several different warning lights come on. 1. 4WD System Unavailable Service Required 2. 4WD Overheated Te...
#11717525 POWER TRAIN Car has been broken down since May 2025. My car started jerking forcefully with my child in the car. Brought it in to...
Check any vehicle history by VIN - Free vehicle history report