NHTSA Complaint #11610465 — 2015 FORD F-250

The contact owns a 2015 Ford F-250. The contact stated that while driving at 65 MPH, there was an abnormal sound coming from the engine compartment, with the check engine warning light illuminated. The contact stated that there was white smoke coming from the rear of the vehicle. The vehicle lost motive power and the contact pulled over to the side of the road and turned off the vehicle. The vehicle was unable to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to another dealer where it was diagnosed and determined that the fuel system and the engine was damaged. The contact was informed that the fuel system and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.