NHTSA Complaint #11610325 — 2016 HONDA PILOT

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11610325
Vehicle 2016 HONDA PILOT
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

A few years ago, I reported a problem with my car's auto idle stopping, causing the car to stall, and taking a few minutes to restart. Honda offered to update my software to fix this issue, which I did last March. Today, driving, the car stalled again. The issue has not been fixed with the software update. Again, after stalling, the car needed to be put in park and started again. This took a few minutes. I was in traffic, and numerous cars behind me honked and were frustrated. A few weeks ago, we drove the car on a very slow, crowded freeway. I was extremely concerned the same thing would happen. I have three teen drivers. We were so concerned about this issue that we purchased a new car for them (we would not have otherwise). This cost us a significant amount of money. I am anxious each time I drive our Pilot. I am concerned that some day someone will rear end me, or I will encounter road rage over not being able to move when cars are lined up behind me. Please, please require Honda to deactivate the auto idle feature or recall this vehicle. I do not feel comfortable selling it to someone else, but really don't want to drive it. Thank you.

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