NHTSA Complaint #11609997 — 2018 JEEP GRAND CHEROKEE BACK OVER PREVENTION: WARNINGS

Complaint Details

ODI Number	11609997
Vehicle	2018 JEEP GRAND CHEROKEE
Component	BACK OVER PREVENTION: WARNINGS
Date of Incident	October 21, 2022
Date Filed	August 21, 2024
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I was driving to work with the heated seat on. I began to feel my lower back getting extremely hot. I leaned forward and when I did I could smell something burning and my back began to burn. I quickly pulled over and jumped out of the car as quickly as possibly to see that my seat had physical flame coming from it. I contacted Jeep about the situation and was ultimately told it was somehow not a manufacturing issue. In addition to the seat fire my touch screen has completely delaminated and sometimes works and sometimes doesn’t. Making it a safety hazard with the back up camera only showing when screen is operational. The screen also does things on its own. Changing radio stations, blasting radio volume, turning on/off. This is extremely distracting while driving.

Related Complaints for the 2018 JEEP GRAND CHEROKEE

Other BACK OVER PREVENTION: WARNINGS Complaints

#11685567 — September 7, 2025 — They extended to far have to pull back manually Suspension creeks and sometimes lowers by itself , Radio screen is co...

#11669662 — June 27, 2025 — Sensors that activate when objects are close to vehicle and are supposed to warn collision do not work at all. Someti...

#11563619 — January 4, 2024 — 1.At 63263 miles ADAS front Parking sensor and at 96000 miles Active park assist modules are failing with a pop up me...

#11554505 — November 10, 2023 — Hello, There is a few things going on with this vehicle, this is a 2018 Jeep Grand Cherokee with 27k miles. Upload...

#11499025 — December 27, 2022 — For my 2018 Jeep Grand Cherokee: the UConnect touchscreen which controls everything from the parking assist functions...

Recent Complaints for the 2018 JEEP GRAND CHEROKEE

#11719479 — SUSPENSION — February 20, 2026 — The front air springs, struts, and air suspension compressor failed. The dealer cannot get the right front air sprin...

#11719086 — AIR BAGS — February 19, 2026 — AIR BAG LIGHT LIGHT IS ON DOES NOT SHOW UP ON DIAGNOSTIC

#11719060 — ELECTRICAL SYSTEM — February 19, 2026 — Upon vehicle start-up, the Uconnect screen will freeze up. Placing the vehicle into reverse, the back-up camera is n...

#11718926 — ENGINE — February 18, 2026 — Issue with camshaft. Dealership said there has been an influx of vehicles with the same engine and the same issues.

#11718096 — ENGINE — February 15, 2026 — While driving this vehicle under normal conditions, the engine developed abnormal ticking/knocking noises, loss of po...