NHTSA Complaint #11499025 — 2018 JEEP GRAND CHEROKEE BACK OVER PREVENTION: WARNINGS

Complaint Details

ODI Number	11499025
Vehicle	2018 JEEP GRAND CHEROKEE
Component	BACK OVER PREVENTION: WARNINGS
Date of Incident	December 27, 2022
Date Filed	December 27, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

For my 2018 Jeep Grand Cherokee: the UConnect touchscreen which controls everything from the parking assist functions to navigation to climate is delaminating. As a result of the delaminating screen, the screen will malfunction while driving the vehicle causing it 1) become permanently "stuck" on the rear back up camera/parking assist mode or 2) override driver selections and prompt the driver to select/deselect other functions unrelated to driving causing dangerous distractions and impacting our ability to use the car and system safely.

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